“[I’m] devastated to share the news that due to ongoing visa issues i am not able to see through any of my scheduled tour dates for the remainder of april across north america, including ceremonia and coachella,” Twigs posted on X (formerly Twitter.) “It pains me to say this because i am so excited to bring you a creation that I have poured my soul into and I believe is amongst my strongest work and I know this news impacts so many of you that have already made plans and spent money in order to see these shows.”

On Sunday, April 6, which was Day 2 of AXE Ceremonia, the concert was suspended by Mexico City authorities after a metal structure collapsed and killed two photographers, according to the Associated Press. FKA Twigs had been scheduled to perform on Sunday.

She assured fans that she’s working to make up for the cancelled North American dates.

“I promise that I am working to reschedule the affected dates as quickly as possible,” her X post reads. “For headline shows, please refer to your point of purchase for details and refund information. back to you all with more updates as soon as i have them — in the meantime here are some of my favourite parts of the show that we worked so hard to create.”